Privacy Policy

Article 1 (Definition of Personal Information)

In this Policy, "personal information" refers to information that can identify a specific individual, including name, email address, phone number, and other such information.

Article 2 (Methods of Collecting Personal Information)

The Company collects user's personal information through the following methods:

1. Information entered when using the Service (name, contact information, etc.)
2. Automatic collection of usage history and access logs of the Service
3. Location information (current location via GPS, travel history, etc.)
4. Content such as images and text uploaded by users or businesses
5. Information provided through websites and systems operated by the Company
6. Device information (device identifiers, OS type, browser information, etc.)
7. IP addresses
8. Payment-related information (highly sensitive payment information such as credit card numbers is managed by external payment service providers and is not directly collected by the Company)

Article 3 (Purpose of Using Personal Information)

The Company uses collected personal information for the following purposes:

1. To provide and manage the Service
2. To improve the Service through analysis of usage status and access
3. To respond to inquiries and provide support to users
4. To send notifications and communications necessary for operating the Service
5. For marketing purposes such as surveys, questionnaires, and campaigns related to the Service
6. For advertising, promotion, and PR activities of the Company or the Service
7. For content recommendation and optimization based on AI analysis

Article 4 (Analysis of Usage Data and Provision to Third Parties)

1. The Company anonymizes or statistically processes usage data of the Service (usage status, location information, evaluation data, user content, etc.) for analysis.
   This helps improve the Service, develop new features, and enhance user experience.
2. The Company may provide the anonymized and statistically processed data to third parties as paid or free services.
   The provided information does not include personally identifiable information.
3. The Company may use content such as images and text uploaded by users or businesses for the following purposes:
   • Provision, operation, and improvement of the Service
   • Advertising, promotion, and PR activities of the Company or the Service
   • Creation and provision of statistical and analytical data to third parties
   • Training and improvement of AI models
4. The Company may analyze user usage trends using AI and other technologies to recommend content suited to users. This processing is performed automatically but does not have legal effects on users.

Article 5 (Provision of Personal Information to Third Parties)

The Company will not provide personal information to third parties without user consent, except as required by law.
Personal information may be provided to third parties in the following cases:

1. When user consent has been obtained
2. When required by law (including legal requests from courts, police, etc.)
3. When necessary to protect life, body, or property
4. When transferring all or part of the business to a third party (the receiving third party will be required to manage personal information in accordance with this Policy)
5. When outsourcing operations necessary for providing the Service to external providers (in such cases, appropriate management is also required of such providers)

Article 6 (Use of External Services)

1. The Service uses services provided by external providers for purposes such as security measures, authentication, payment processing, and map/route guidance. Through these services, IP addresses, browser information, device information, etc. may be transmitted to such providers.
2. To prevent spam, we use Google reCAPTCHA. reCAPTCHA collects IP addresses, browser information, etc. and transmits them to Google for bot determination. For details, please refer to Google's Privacy Policy (external site) and Terms of Service (external site).
3. The handling of data in each external service is subject to each provider's privacy policy.

Article 7 (Handling of Location Information)

1. The Service collects and uses user location information to provide features such as route guidance and tourist spot recommendations.
2. Collected location information may be anonymized and statistically processed for provision to third parties as tourism trend analysis data.
3. Location information collection can be refused through device settings, but some features may become unavailable.

Article 8 (Management of Personal Information)

The Company appropriately manages user personal information and implements security measures to prevent leakage, loss, and damage.

Article 9 (Data Retention and Deletion)

1. The Company retains personal information for the period necessary to achieve the purpose of use.
2. When a user deletes their account, the Company will delete or anonymize personal information within a reasonable period. However, this does not apply when there is a legal obligation to retain such information.

Article 10 (Disclosure, Correction, and Suspension of Use of Personal Information)

Users may request disclosure, correction, addition, deletion, or suspension of use of their personal information held by the Company.
For specific procedures, please contact us through the Contact Form on our website.

Article 11 (Use of Cookies)

The Company may use cookies and similar technologies to improve convenience and the Service.
Users can refuse cookies by changing browser settings, but some features may not function properly.

Article 12 (International Data Transfers)

The Company may store and process user personal information on servers outside Japan for the purpose of providing the Service. In such cases, the Company will implement appropriate security management measures.

Article 13 (Changes to Privacy Policy)

The Company may change this Policy in response to legal amendments or changes to the Service.
The latest policy will be posted on the Company's website, and continued use after posting constitutes consent to the changes.

Article 14 (Contact Information)

For inquiries regarding this Policy, please use the "Contact Form" on our website.